Apple has announced a voluntary recall of the 15-inch MacBook Pro units with Retina display that were sold between September 2015 and February 2017. The company has determined a battery issue that may overheat and pose a fire safety risk to the computer and user.
Customers can determine if their MacBook Pro is affected or not by identifying the device’s serial number with Apple here. Apple has requested users to stop using their affected MacBook Pro units until their batteries are replaced.
First check to see which 15-inch MacBook Pro you have. Choose About This Mac from the Apple menu () in the upper-left corner of your screen. Confirm your model is “MacBook Pro (Retina, 15-inch, Mid 2015).” If you have that model, enter your computer’s serial number below to see if it is eligible for this program.
Batteries will be replaced free of charge at an Apple Authorized Service Provider. It should be noted, however, that Apple will be examining Mac’s eligibility for this battery replacement program beforehand, which may take one to two weeks, in all cases. You can head over to Apple’s dedicated 15-inch MacBook Pro Battery Recall Program landing page for additional information.